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FAQs

CAN I PAY IN MY LOCAL CURRENCY?

Yes! At checkout, you will be charged in your local currency.

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WHAT CUSTOMS, DUTIES AND TAXES WILL I HAVE TO PAY?

Prices shown at checkout include any applicable taxes/customs and duties to guarantee no additional charges on delivery. All orders ship to destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final purchase price. This means you know exactly what the total price will be for your purchase and the shipment will clear customs more quickly.

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CAN AN ORDER BE SENT TO MULTIPLE ADDRESSES?

Unfortunately Mujjo can only ship to one address per order. If your order contains items that need to be sent to more than one location, you will need to place a separate order for each address.

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CAN I CHANGE MY SHIPPING ADDRESS AFTER I PLACE MY ORDER?

No. Once an order is processed we are unable to redirect it to a different address.

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DO YOU SHIP WORLDWIDE?

Yes! Mujjo delivers to most countries around the world. Unfortunately there are some countries that we are unable to ship to, this includes Brazil, India, Russia and Turkey.

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DO I NEED TO SIGN FOR MY ORDER WHEN IT ARRIVES?

Orders shipped via USPS, UPS or Royal Mail do not require a signature. All international orders are shipped with DHL and the default is to require a signature on delivery. However, as the receiver, after the order has shipped, you are able to update your preferences with DHL for each order and give DHL consent to deliver without a signature

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HOW CAN I ARRANGE A RETURN?

For returns and exchanges, we work with Royal Mail and DHL (UPS within the USA). The process is straightforward and we are here to help with any questions you might have. Refunds are credited back to the original purchaser’s payment method. Please note, we aim to refund you within 14 days of having received the returned item.

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ARE MUJJO CASES COMPATIBLE WITH MAGSAFE ACCESSORIES?

Our iPhone 15 and 14 Leather Cases and iPhone 15 and 14 MagSafe Wallet Cases are compatible with other MagSafe accessories, for example Car Mounts, Battery Packs and Wallets. Please note that our iPhone 14 Wallet Cases, iPhone 13 Leather Cases and earlier Leather Cases and Wallet Cases are not compatible with these MagSafe accessories.

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DOES MAGSAFE AFFECT DEBIT/CREDIT CARDS?

Debit or credit cards in our Leather Wallet Cases are unlikely to be affected by the MagSafe magnets inside the iPhone 12/13/14/15 device. The ‘strong’ magnets are inside the MagSafe accessories, not in the phone itself. We carried out official tests, following Apple’s procedures, and no cards were affected by the magnets inside the iPhone 12/13/14/15 devices, not even hotel room keys. Most cards and readers have switched from using a magnetic strip to an EMV chip, which cannot be harmed by magnets.

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HOW TO CLEAN MACBOOK / IPAD SLEEVES

Hand wash cold, do not dry clean, do not bleach, do not iron, do not tumble dry and do not wring the MacBook Sleeve. Hand wash the felt using cold water with a little liquid wool wash. Hand wash the leather flap using a soft cloth dampened with mild soap and cold water. Let it dry flat. Irregularities may occur due to the nature of the handwork which makes each and every Mujjo product unique.

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Products

Mujjo Full Leather Case for iPhone 15 Pro hover image

Full Leather Case for iPhone 15 Pro

£59
Mujjo Full Leather Case for iPhone XS, Monaco Blue hover image

Full Leather Case for iPhone Xs

£44.90 £26.94
Shield Case for iPhone 15 Pro Max - Black hover image

IPHONE 15 PRO MAX SHIELD CASE

£59
Shield Case for iPhone 15 Pro - Black hover image

IPHONE 15 PRO SHIELD CASE

£59
Mujjo Full Leather Case for iPhone 13, Black hover image

Full Leather Case for iPhone 13

£44.90 £31.43
Mujjo Full Leather Case for iPhone 13 Pro, Black hover image

Full Leather Case for iPhone 13 Pro

£44.90 £31.43
Mujjo_Airpod_Case_Hero_Black hover image

Echelon Airpods Pro (2nd Gen) Case

£39
CANOPYAIRTAGBLACK hover image

CANOPY AIRTAG KEYCHAIN

£24
Laptop Sleeve Black hover image

Envoy 16-inch Laptop Sleeve

£95 £76
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